Smart Water Solutions: Debunking 3 Common Water Myths for Australia and New Zealand

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Smart Water Solutions: Debunking 3 Common Water Myths for Australia and New Zealand

March 2025

Effective water resource management is critical as Australia and New Zealand face increasing challenges due to urbanisation, industrialisation, and climate change. These factors place significant pressure on traditional water and wastewater management systems, underscoring the need for smart water solutions that help businesses optimise efficiency, reduce costs, and comply with environmental regulations. Understanding the advantages of smart water management system implementations can help organisations make informed decisions about adopting these innovative solutions.

Smart technologies enable real-time monitoring, predictive maintenance, and data-driven decision-making, driving sustainability and resilience. Yet, misconceptions about these solutions persist, potentially hindering their adoption. Here, we debunk three common myths about smart water solutions and highlight their transformative potential.

Myth 1: Smart Water Solutions Are Vulnerable to Cybersecurity Threats

As water and wastewater systems become more connected, concerns over cyber threats have risen. Contrary to this perception, modern smart water management technologies are built with robust cybersecurity frameworks.

Providers like Veolia incorporate stringent protocols to protect sensitive data. For instance, Veolia’s Hubgrade platform adheres to global standards such as the National Institute of Standards and Technology (NIST) Cybersecurity Framework, ensuring a secure environment for critical water management operations.

About the author
Role: Digital Transformation Manager APAC, Veolia Water Technologies

Experience: 15+ years of experience across the Industrial, Manufacturing, and Construction industries.

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Key security measures include:

Confidentiality: Encryption and access controls safeguard data from unauthorised access.
 

Integrity: Data encryption and hashing guarantee accurate, unaltered information.

Availability: Cloud infrastructure and firewalls prevent service disruptions caused by attacks like DDoS.

These measures provide assurance that businesses can adopt smart water solutions without compromising security, enabling critical water resources to remain safe.  

Myth 2: Smart Water Solutions Are Complex and Costly to Implement

Many believe that adopting smart water management technologies is prohibitively expensive and overly complex. However, advancements in technology have made these solutions more accessible and scalable for diverse budgets and operational needs.
While initial investments are required, the long-term benefits often outweigh the costs. Smart water solutions deliver:

  • Improved efficiency.
  • Reduced operational expenses.
  • Enhanced regulatory compliance.

By providing predictive capabilities and optimising resource use, these systems allow plant operators to achieve predictable outcomes, increased profitability, and end-user satisfaction—all without excessive costs.


Myth 3: Smart Water Solutions Are Unreliable

Concerns about the reliability of smart water management systems often stem from fears of system failures. However, these technologies are designed to support human decision-making rather than replace it.
By integrating real-time data and actionable insights, smart water management systems empower operators to make better-informed decisions. For example, Veolia’s Hubgrade utilises artificial intelligence (AI) and machine learning (ML) to:

  • Optimise energy and chemical usage.
  • Prevent water loss due to non-compliance.
  • Enhance predictive maintenance measures.

Operators remain central to these processes, ensuring reliability and consistent performance.


Revolutionising Water Management with Hubgrade

Smart water solutions provide an intuitive platform for operators to evaluate and enhance plant performance. Tools like Veolia’s Hubgrade exemplify how digital solutions can integrate AI, real-time monitoring, and data analytics to transform water management.
Hubgrade enables operators to:

  • Monitor water treatment processes in real time.
  • Optimise parameters such as aeration and chemical usage automatically.
  • Ensure sustainable management of water resources.

By addressing current challenges and preparing for future uncertainties, Veolia’s Hubgrade underscores its commitment to efficiency and sustainability.
As a leader in water and wastewater management, Veolia is breaking down misconceptions and paving the way for smarter, more sustainable water solutions across Australia and New Zealand. The advantages of smart water management system adoption are evident in its ability to enhance efficiency, reduce costs, and improve long-term sustainability.


To learn more about Veolia’s solutions for smart transformation, visit our Hubgrade solutions.